New York City’s Subway Is Being Modernized Very Slowly

The New York City subway system looking uncommonly clean
The New York City subway system looking uncommonly clean | © igorovsyannykov/Pixabay

No subject riles up a New Yorker like the subway system. The much-maligned transportation network has slowed to almost a complete halt at times over the past few years, but change is on its way—just slowly.

In the summer of 2017, New York’s Governor Andrew Cuomo declared a state of emergency over the trains, as the largest subway system in the U.S. suffered from derailments, power outages, massive overcrowding, and delays every day. During last summer, the trains were on time as little as 64% of the time, compared to 85% in 2011, before a gradual decline kicked in.

Declaring a state of emergency sounds like a drastic cause of action, but it actually helped Cuomo get around the strict regulation that makes it more difficult to apply major changes. At the same time he pledged $1 billion towards fixing the system.

That money will be crucial for the crumbling infrastructure. Parts of the current New York subway system are using components from the 1930s, according to a report by The New York Times. The city has been trying to transition to computer-based systems for a number of years with little success. The L train, which runs across Manhattan and into Brooklyn, does have a computerized system, but also suffers from overcrowding and will be partially or completely shut down in the future for crucial repairs.

In order to improve the system, transponders will need to be installed for every 500 feet of track, radios and zone controllers needs to be added, and the trains themselves will need to be upgraded with on-board computers and speed sensors. As of last year, before the state of emergency was declared, the estimated date when the system would be completely overhauled was 2045.

There are two areas where the subway has already been improved. In 2017, Wi-Fi was introduced to every station, which enabled New Yorkers to complain about trains in real time while standing on the platform. And also in 2017 every station in the system got digital arrival boards, so people could check exactly when the next train was arriving, which on reflection is staggering it took so long in one of the largest cities in the world.

At the end of 2017, it was announced the head of Toronto transport had been poached by New York with the hope he could fix the aging system. Andy Byford, who is from the U.K. originally, has already suggested some radical potential solutions, like ending 24-hour service on some lines and closing others while repairs and upgrades are made, according to an article in The Guardian.

Towards the end of this year, another technology upgrade will be implemented. The Metropolitan Transport Authority (MTA), which runs the subway, will begin installing contactless payment methods in some subway stations. Contactless payments mean passengers will be able to wave their smartphones or debit and credit cards at turnstiles, rather than the current system which involves buying a MetroCard and adding money to it.

The current turnstile system in the NYC subway

Other transport systems around the world, including the London Underground, already have contactless payments, but New York has been slow to catch on. The upgrades will be installed in 500 subway turnstiles and on 600 bus stops initially, and is expected to be at all stations by 2020.

landscape with balloons floating in the air


Connect with like-minded people on our premium trips curated by local insiders and with care for the world

Since you are here, we would like to share our vision for the future of travel - and the direction Culture Trip is moving in.

Culture Trip launched in 2011 with a simple yet passionate mission: to inspire people to go beyond their boundaries and experience what makes a place, its people and its culture special and meaningful — and this is still in our DNA today. We are proud that, for more than a decade, millions like you have trusted our award-winning recommendations by people who deeply understand what makes certain places and communities so special.

Increasingly we believe the world needs more meaningful, real-life connections between curious travellers keen to explore the world in a more responsible way. That is why we have intensively curated a collection of premium small-group trips as an invitation to meet and connect with new, like-minded people for once-in-a-lifetime experiences in three categories: Culture Trips, Rail Trips and Private Trips. Our Trips are suitable for both solo travelers, couples and friends who want to explore the world together.

Culture Trips are deeply immersive 5 to 16 days itineraries, that combine authentic local experiences, exciting activities and 4-5* accommodation to look forward to at the end of each day. Our Rail Trips are our most planet-friendly itineraries that invite you to take the scenic route, relax whilst getting under the skin of a destination. Our Private Trips are fully tailored itineraries, curated by our Travel Experts specifically for you, your friends or your family.

We know that many of you worry about the environmental impact of travel and are looking for ways of expanding horizons in ways that do minimal harm - and may even bring benefits. We are committed to go as far as possible in curating our trips with care for the planet. That is why all of our trips are flightless in destination, fully carbon offset - and we have ambitious plans to be net zero in the very near future.

Winter Sale Offers on Our Trips

Incredible Savings

Edit article