The Best Family-Friendly Hotels in Playa del Carmen

The Royal Haciendas is one of the family-friendly resorts in Playa del Carmen offering plenty to keep both kids and parents happy
The Royal Haciendas is one of the family-friendly resorts in Playa del Carmen offering plenty to keep both kids and parents happy | Courtesy of the Royal Haciendas / Expedia
Mónica Ramírez López

Choosing the right hotel is crucial for a successful family holiday. Parents and kids want to interact, but also need some time for themselves, so a good daily activities program can make all the difference. Whether you want to get adventurous at Xel-Há or simply float in the pool, these top family-friendly hotels in Playa del Carmen have the key elements for an unforgettable experience.

1. Panama Jack Resorts Playa del Carmen


A mini-golf course at Panama Jack Resorts in Playa del Carmen
Courtesy of Panama Jack Resorts Playa del Carmen / Expedia

Situated on the shores of the Caribbean Sea and close to downtown Playa del Carmen, this all-inclusive coastal resort offers fun for the whole family. Kids will love Camp Jack, a daytime activity center filled with mini golf, water sports, arts and crafts and more. For teens, the #Hashtag club promises to keep them on their toes, with arcade games and ping pong among the mix of activities on offer. Taking things at a slower pace, the spa offers a slice of tranquility for the parents, with a chocolate body wrap being one of the more sensual treatments.

2. Hotel Xcaret Mexico


A performer in traditional dress surveys a pool and bridge at Hotel Xcaret
Courtesy of Hotel Xcaret / Expedia

If you’re looking for some adrenaline-pumping action on your next vacation, check into the Hotel Xcaret Mexico. The resort’s All-Fun Inclusive package grants you complimentary access to nine parks, with activities to suit all ages and abilities. For the more adventurous, there’s the opportunity to go ziplining or monster truck driving or, if you’re looking to take it easy, a peaceful ride down Xel-Há’s lazy river should fit the bill. Back at the plush resort, there are 12 restaurants to replenish your energy levels; if you’re after a spot of pampering, the spa is worth checking out with treatment rooms housed within caves.

3. Hotel Esencia

Boutique Hotel, Resort, Hotel

A jungle-side pool at Hotel Esencia with seating under a palapa
Courtesy of Hotel Esencia, Quintana Roo / Expedia
Hotel Esencia takes luxury to a whole new level with its smart jungle-side suites and beachfront bungalows matched by three colorful yet sophisticated restaurants. Stained glass windows and arched brick ceilings hint at the hotel’s past as an Italian duchess’s private getaway, but this place has been refurbished for the 21st-century traveler. The interiors are chic and breezy with freestanding bathtubs and smart entertainment systems for all to enjoy. Kids will be mesmerized by the underwater world with free snorkeling gear and a private beach to play on. If you fancy a little alone time for a session in the spa or romantic beach dinner, there is a babysitting service available.

4. Banyan Tree Mayakoba


A riverside villa with a pool at Banyan Tree Mayakoba
Courtesy of Banyan Tree Mayakoba / Expedia

You’ll feel in safe hands at this AAA Five Diamond Thai-inspired beach resort that sits within the Mayakobis development where there are several other upscale hotels. During booking, you can customize your villa to meet your family’s needs, with things like high chairs and steam sterilizers installed before your stay. If you’re looking for family-friendly activities, this place has you covered with archery, kayaking and nature trails on your doorstep. For tiny tots, the kids club is open to all, and there is a summer camp for older kids, with movie nights and cooking classes to keep them busy. For adults, the resort also serves as a playground, with romantic boat cruises, spa treatments and tequila tastings to tackle.

5. The Fives Beach Hotel and Residences


A long pool snaking between white low-rise buildings at the Fives Beach Hotel and Residences
Courtesy of the Fives Beach Hotel and Residences / Expedia

Unwind, unplug and reconnect with family at this all-inclusive spot where there’s an impressive spread of amenities, from a welcome glass of bubbly to complimentary baby strollers. Don’t forget to pack your swimming gear here, as there are seven outdoor pools to skip between, including a heated pool for adults only, and a children’s pool at the Kids Club Playhouse. On the food front, you’re equally spoiled for choice, with 15 restaurants and bars taking your tastebuds on a trip around the world. Savor Tuscan-style cuisine at Arezzo, or head to La Casa de Rosa for some authentic Mexican fodder.

6. Fairmont Mayakoba Riviera Maya

Resort, Eco Hotel

A waterslide finishes at a pool at Fairmont Mayakoba Riviera Maya
Courtesy of Fairmont Mayakoba Riviera Maya / Expedia

Be a willing castaway at this top-rated eco lodge that is sandwiched between tropical forest and white sand shores. There are 401 rooms scattered across the property, with bright and colorful interiors evoking the Mexican spirit. The kids club is another highlight when it comes to interior design, with playful jungle-inspired murals adorning the walls. Children will be happy exploring here while you take some time out to relax in the salubrious spa or on the beach, and there are professional babysitters on hand as well.

7. Hotel Riu Palace Riviera


Mini slides lead to a baby pool at Hotel Riu Palace Riviera
Courtesy of Hotel Riu Palace Riviera / Expedia

This hotel is quite a sight to behold, with its dazzling white facade rearing up from the sugar-like sands. Children and adults alike are catered to, with the resort’s all-inclusive service. There’s a daily daytime entertainment program tailored to different ages and a smorgasbord of snacks served around the clock. After dipping into some activities, cool off in one of the four pools. There’s a swim-up bar in one for the grown-ups and slides in another for the youngsters.

8. Rosewood Mayakoba

Resort, Eco Hotel, Hotel

Luxe seating on a large beachside deck at Rosewood Mayakoba with a small plunge pool and direct views of the turquoise sea
Courtesy of Rosewood Mayakoba / Expedia

Soak up the serene atmosphere at Rosewood Mayakoba, where relaxation is the word of the day. This family-friendly resort is framed by nature, with slick suites and villas nestled among green mangroves and emerald lagoons. There’s also a beautiful stretch of white sand to be enjoyed, along with the warm waters of the Caribbean Sea. Here, you will also find the adults-only dining spot Aquí Me Quedo. While grown-ups enjoy a beverage or two, the Rosewood Explorers kids club caters to younger holiday-makers with yoga classes and cookie-making tutorials among the activities on offer.

9. The Royal Haciendas


Fountains bubble in a pool at the Royal Haciendas
Courtesy of the Royal Haciendas / Expedia

Tucked away on a sheltered bay, the Royal Haciendas offers guests all the comforts of a high-end, all-inclusive resort. There are special activities for adults to spend time together – from spa sessions to rounds of golf – and youngsters will love the gentle surf, daily activities and kids club. A perk of this hotel is that you can take advantage of the facilities at its two sister properties, the Royal Cancun and the Royal Sands in Cancun, with a free shuttle running between all three.

10. Playacar Palace


Sun loungers line a pool at Playacar Palace
Courtesy of Playacar Palace / Expedia

Every member of the family is catered to at this expansive all-inclusive hotel. While adults sip cocktails in one of the many bars or break a sweat in the fitness center, children can play to their heart’s content at the kids club. The beach is a hive of activity for all ages, with volleyball, snorkeling and swimming with dolphins among the activities you can enjoy. Come nightfall, this hotel turns into an entertainment hub. Watch a breakdancing show or enjoy a Mexican fiesta.

11. Paradisus All-Inclusive


A large bucket spills water into a pool at Paradisus All-Inclusive resort
Courtesy of Paradisus All-Inclusive / Expedia

Travelers praise the activities on offer for both adults and kids at this smart five-star resort, along with its impeccable beach. For younger guests, there is a state-of-the-art kids zone, where there are workshops and games to be enjoyed. For the parents, there are water sports, fitness classes and an adults-only pool to indulge in. In the evening, expect a vibrant mix of live music, traditional Mayan shows and pool parties.

12. Sandos Playacar Beach Resort


Loungers by a pool at Sandos Playacar Beach Resort with flumes behind
Courtesy of Sandos Playacar Beach Resort / Expedia

Enjoy direct beach access at this attractive coastal hotel, where there’s something to suit all ages. There are specially designed family-friendly rooms located in the heart of the all-inclusive resort. The king junior suites, which can accommodate up to two adults and three children, feature in-room jacuzzis and private balconies looking out over the swimming pool and jungle foliage. Kick off your vacation with trip to the spa, where there are also treatments for kids, from “crab” manicures to “dolphin” body wraps.

13. Sandos Caracol Eco Resort

Resort, Eco Hotel, Hotel

Twisting waterslides and splash pools at Sandos Caracol Eco Resort
Courtesy of Sandos Caracol Eco Resort / Expedia

Immerse yourself in nature at this beachside eco resort and enjoy some thrilling activities at the same time. Nine different excursions are included in the all-inclusive plan, from kayaking through the turquoise waters of the Caribbean Sea to jungle biking. Another perk of a stay here is free access to the Sandos Aquapark, where there are water slides galore. After a jam-packed day, the eco family suites make for a comfortable place to unwind, with interiors inspired by the jungle and a plunge pool right on your private balcony.

Kylie Madry contributed additional reporting to this article.

Culture Trips launched in 2011 with a simple yet passionate mission: to inspire people to go beyond their boundaries and experience what makes a place, its people and its culture special and meaningful. We are proud that, for more than a decade, millions like you have trusted our award-winning recommendations by people who deeply understand what makes places and communities so special.

Our immersive trips, led by Local Insiders, are once-in-a-lifetime experiences and an invitation to travel the world with like-minded explorers. Our Travel Experts are on hand to help you make perfect memories. All our Trips are suitable for both solo travelers, couples and friends who want to explore the world together.?>

All our travel guides are curated by the Culture Trip team working in tandem with local experts. From unique experiences to essential tips on how to make the most of your future travels, we’ve got you covered.

Culture Trip Spring Sale

Save up to $1,100 on our unique small-group trips! Limited spots.

Edit article