Is this trip right for you
In order to see as much as possible, this trip involves some long journeys, including by overnight train where the amenities are shared and basic. For more about what this experience is like, see our blog post here: https://www.intrepidtravel.com/adventures/what-to-expect-on-an-overnight-train-in-vietnam/
On Days 3 and 4 we cover up to 60kms/37 miles on the bike so a good level of fitness is required.
On Day 3 our accommodation for the evening is a local homestay where you and your family will sleep on mattresses in a communal room. Bedding and mosquito nets are provided. Shared toilet and bathroom facilities are basic.
Joining point instructions
Intrepid can assist with pre-booking an arrival transfer from the airport - enquire with your agent. Please advise your flight arrival details at least 14 days prior to your departure.
If you have pre-booked an arrival transfer you will be met as you exit the Terminal Hall by a transfer representative holding an Intrepid sign. If you cannot find your transfer representative, or if your flight is delayed, please call our hotline on +84 903 117 770. Please note that neither the driver nor any representative should ask you for additional payment.
Metered taxi ranks are available outside the airport entrance. Exit the Customs Hall and walk through the airport exit gates A4 and A5 on level 1. You will find Noi Bai Airport Taxis (+84 4 3886 8888) readily available. Noi Bai Airport Taxi drivers wear a yellow uniform shirt. Taxi fare to your hotel in town will cost approx. VND350,000.00 in total. Please note these taxis won't use a meter, but generally charge a fixed fare. Please avoid taxi touts who tell you that they have a metered taxi parked outside the airport.
Travel insurance
Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative.
If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.
For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.
For assistance with travel insurance or other services, please visit the link below:
https://www.intrepidtravel.com/booking-resources/our-services
Transport notes
OVERNIGHT SLEEPER TRAINS IN VIETNAM:
Compartments will be 4 berth to 6 berth depending on seasonal variations and the group configuration. We aim to secure 4 berth compartments where possible. A sheet, pillow and blanket are provided, although some travellers prefer to bring their own sleeping sheet. Passengers of different genders may be required to share a compartment and there will be occasions where you'll be sharing with local travellers or travellers who are not part of your group. On occasion the group may be split between several carriages, however your leader will coordinate and give further information on the trip.
Group leader
All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see - for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects.
Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.
Visas
PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.
We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends.
VISAS & ENTRY REQUIREMENTS
Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here: www.intrepidtravel.com/visa-entry-requirements
ADDRESS FOR VIETNAM VISA APPLICATIONS
If you require an address for your visa application, please use:
Intrepid Vietnam
Ground Floor, Ladeco Building
266 Doi Can St, Doi Can Ward
Ba Dinh District, Hanoi
Vietnam
Ph +84 4 3715 0996
Accommodation notes
The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation.
Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available.
GENERAL ROOMING CONFIGURATIONS:
Family of two: All family groupings of two will be accommodated in a twin room.
Family of three: Wherever possible we will put you in a triple room. Please be aware that in some places triple rooms are in short supply. This means that a triple room will often be a twin room with a rollaway bed or mattress on the floor. Where triple rooms aren’t available it will be at your discretion which of your family takes the single room.
Family of four or more: You will most likely be accommodated in two twin rooms. Where possible, we will accommodate your family in a quadruple room.
While we do our very best to ensure that family groups are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over the exact placement of rooms within a hotel. Please be understanding if we are unable to room your family in immediate proximity of one another.
GENERAL ROOMING CONFIGURATIONS:
Family of two - All family groupings of two will be put into a twin room.
Family of three - Wherever possible we will put you in a triple room. Please be aware that in a handful of places triple rooms are in short supply. This means that, in practice, a triple room will often simply be a twin room with a mattress on the floor or a further bed squashed in. Where it is impossible to provide a triple room, you will have to decide which of your party takes the single room.
Family of four or more - You will most likely stay in two twin rooms. If and wherever possible we will aim put you in a quadruple room. Whilst we will do our very best to ensure that families are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over where you will be put. You need to come prepared for this.
Climate and seasonal
TET
25 January - 2 February 2025, 16 – 20 February 2026
Tet is Vietnam’s New Year festival which takes place in late January/early February based on the lunar calendar and is the most important celebration of the year. While this can be a fascinating time to be in Vietnam, you do need to be prepared for some businesses to be closed, tourist sites to be very busy and for transport to be packed as many Vietnamese are travelling around the country. Although we do our best to run trips during Tet as per the scheduled itinerary, it is likely that there will be some changes to transport, accommodation or order of destinations visited. Due to the high demand on tickets at this time, flights and overnight trains may on occasion need to be replaced with day buses. We will aim to communicate any known changes prior to your departure.
WET SEASON:
Flooding is common across Vietnam during rainy season (June-December) and could also lead to landslides. Typhoons are also common during this period. During these months there may be disruptions to transport and some activities or destinations may need to be changed as a result at short notice.
Physical preparation
These trips are setup to involve and include all the family so no real physical preparation is necessary. The trips all have some degree of physical activity but nothing that is too strenuous. Please check the physical rating on the trip notes and if you need further explanation please contact one of our sales consultants who will provide you with more detailed information.
Safety
Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts
We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.
Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.
Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.
https://www.intrepidtravel.com/safety-guidelines
PETTY THEFT AND PERSONAL SAFETY
While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.
Why we love it
Experience the tranquil beauty of rural Vietnam while cycling hrough the lush rice paddies and limestone karsts of Ninh Binh
Exploring Halong Bay by kayak allows you and your family to access places the junk boats can't. Paddle through grottoes, land on secluded islands and inspect stalactites up close
Eat for a good cause at Hanoi's KOTO restaurant, an initiative that trains disadvantaged young people for careers in hospitality
Be romanced by the well-preserved architecture, welcoming atmosphere and superb eateries of Hoi An
Health
GENERAL HEALTH
All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements.
When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.
Food and dietary requirements
While travelling with us you and your family will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you and your family more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you or a member of your family have dietary requirements and/or food allergies, please let your booking agent know prior to departure.
Money matters
SPENDING MONEY
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling.
VIETNAM
You can use your credit/debit card in ATMs, which are common throughout Vietnam. These machines dispense cash in VND (Vietnamese dong). Credit/debit cards aren’t accepted for small payments in Vietnam so please ensure you have VND cash to cover daily expenses. Clean banknotes in small denominations are most useful.
TIPPING
Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be.
OPTIONAL TIPPING KITTY
On Day 1 of your trip, your group leader or local representative may discuss with you the idea of operating a group tipping kitty, whereby everybody contributes an equal amount and your group leader or local representative distributes tips for drivers, local guides, hotel staff and other services included on your trip. Participation in this kitty is your choice, and you are welcome to manage your own tipping separately if you prefer.
The group leader or local representative will keep a running record of all monies spent, which can be checked at any time. Any funds remaining at the end of the trip will be returned to group members. These tips to suppliers are for great service and are in addition to the regular costs paid for the services supplied.
The tipping kitty excludes tips for your group leader or local representative.
Optional tipping kitty for this trip: USD 32 per person (can be paid in local currency).
YOUR GROUP LEADER OR LOCAL REPRESENTATIVE
You may consider tipping your group leader or local representative for outstanding service throughout your trip. The amount is entirely a personal preference; however, as a guideline, 4-7 USD or EUR per person per day (in a currency relevant to your destination), can be used. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip.
CONTINGENCY FUNDS
We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs.
COMMISSIONS
Intrepid understands that the receipt of commissions in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. For this reason, we have established a centralised fund for contributions from recommended suppliers so these can be collected and distributed back into the business. Actively managing the receipt of commissions helps us maintain the level of quality you expect on one of our trips. Travel is always an adventure so Intrepid cannot explicitly guarantee the quality of a product but we aim to provide the best value trips in the market. Please let us know via the feedback form completed after your trip if we are successfully meeting - or exceeding - this objective.
What to take
CLOTHING, CLIMATE & EQUIPMENT:
Below is a suggestion of what you might find useful to take on this trip.
* Comfortable shoes or trainers
* Sandals/flip-flops for relaxing
* Sun-hat
* High-factor sunscreen & lipsalve
* Waterbottle
* Insect repellent
* Sunglasses
* Personal first aid kit
* A laundry service may be available in some hotels, but we recommend taking biodegradable travel detergent clothes can be washed as you wish.
You and your family should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage, although you won't be required to walk long distances with it (max 15minutes).
Many travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are also convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.
WATER BOTTLE:
Consider bringing your own water bottle to refill along the way. We recommend at least a 1.5litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.
https://www.intrepidtravel.com/packing-list
A couple of rules
Intrepid won't tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams or local communities.
To ensure the wellbeing of everyone on the trip, decisions made by your group leader are final.
Romantic relationships between travellers and group leader or local representative are not permitted while on trip.
Any behaviour that prevents your leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines may result in Intrepid denying your booking or removing you from the trip.
If something concerns you during your travels, please speak to your group leader immediately. Alternatively, you can contact us on the emergency contact number detailed in the Problems and Emergency Contact Information section of this Essential Trip Information.
Emergency contact
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.
For general contact details please use the following page: https://www.intrepidtravel.com/contact-us
In case of a genuine crisis or emergency, you can reach our local office on the numbers below:
Intrepid local operator : Available for phone call on +84 90 311 7770
Responsible travel
Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel.
Explore the different parts of our Responsible Travel Policy by visiting:
https://www.intrepidtravel.com/responsible-travel
Your fellow travellers
You will travel in a group with other like-minded families who may have come from all over the world. We find that the kids of all ages usually bond well and act as a catalyst for the rest of the group. If you are keen to know the ages of other children on the trip, then please ask your booking agent.
We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.
Itinerary disclaimer
ITINERARY CHANGES
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway.
OPTIONAL ACTIVITIES
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist.
Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
