TERMS & CONDITIONS

RABBIE'S

 

Child Policy:

We regret that we are unable to permit children under 5 years on Rabbie's Tours. Child rate applies to children aged 5-15, based on 1 child sharing a room with adult(s)/parent(s) or 2 children in a twin room. Please specify children's ages at the time of booking in order to assist in securing suitable accommodation for extended tours. All children must be accompanied by an adult. Where no child rate is shown, we are unable to take passengers under the age of 18 years old.  

Hotel Accommodation:

Hotel Accommodation - for certain tours where availability is restricted we may book B&B instead of hotel. We will notify you if this should happen and offer price reductions accordingly. Please note that any multiday tours including Portree (Isle of Skye) will only be available as B&B options.    

Accommodation during Scheduled Tours:

Rooms booked are always private rooms with ensuite facilities. B&B Shared and Hotel Shared options as listed above are per person and valid for two or more persons when reserving twin, double, triple or family rooms. B&B Single and Hotel Single rates are per person when booking a single room for 1 person. Triple and family rooms are limited and may only be booked on request. Please be aware that although we aim to provide accommodation in the centre of the locations where we stay overnight, due to the smaller size of some of these destinations, accommodation may on occasion be up to 2 miles/20-30 minute walk from the centre of the town. Note that If your party size is a larger group ( 5+ pax), or if the booking is close to departure date, we cannot guarantee that all travellers in a group will be in the same accommodation.  

Luggage Policy:

You are allowed up to 14kg (31lbs) of luggage per person on most tours - in some cases we do permit up to 20kg (44lbs) - please check Luggage Allowance notes above. This should be one piece of luggage similar to an airline carry-on bag (approximately 55cm x 45cm x 25cm / 22in x 17in x 10in) and a small bag for onboard personal items. We wish we could let you carry more, but this is a legal requirement in place for your safety. We can refuse to carry luggage over these limits, and there’s a possibility you may not be allowed onboard if you’ve not stored your excess baggage.    

Freesale Policy:

Freesale cut offs (release periods) are as follows:

Day Tours = 72 hours Extended Tours = 3 weeks for B&B bookings and 6 weeks for Hotel bookings Cancellation Conditions: Day Tours

a. cancellation more than 24 hours before the tour departure: 0% of the tour price;

b. cancellation less than 24 hours before the tour departure: 100% of the tour price;

c. in the event of a ‘no show’ the charge is 100% of the tour price.

  Extended Tours

a. cancellation more than 21 days before the tour date: 0% of the tour price*

b. cancellation less than 21 days before the tour date: 100% of the tour price;

c. in the event of a ‘no show’ the charge is 100% of the tour price.

 

*Amendments or Cancellations to Extended Tour bookings:

Once an extended tour booking has been confirmed, Rabbie's reserve the right to apply an administration charge for any cancellations or amendments to bookings (including date changes). In the event that Rabbie's are charged any fee by Third Party accommodation providers, we may also pass this cost on to the Booking Agent.